Covidence updates
Covidence updates

Scheduled platform outage

Please note due to scheduled maintenance activities you will be unable to access the Covidence platform on:

  • AEST: Sunday 11th Sep 1PM-7PM

  • GMT: Sunday 11th Sep 4AM-10AM

  • EST: Saturday 10th Sep 11PM - Sunday 11th Sep 5AM

During this time Covidence will be performing maintenance activities on our platform database. Your account data will not be impacted in any way.

To keep up to date on this process you can subscribe to our maintenance page or follow us on Twitter @covidence.

We appreciate your patience and understanding.

If you have any other questions, you can always reach out to our Community team at

Help us better support our community

As a valued member of the Covidence community we invite you to take part in Covidence's Training Needs Survey.

By participating in this survey you will be helping optimise Covidence training sessions and webinars to better support our user community.

This survey closes on Thursday 1st September 2022. Thanks in advance for your time and submission!

Improved bulk PDF upload tool




The bulk PDF upload tool has been redesigned based on your feedback. It's now more streamlined and easier to use.

What’s new:

  • It’s faster. Covidence now exports a list of only the studies that are missing full texts. This saves time because review teams no longer need to compile this list themselves.
  • The design is clearer and more intuitive.
  • The workflow is split into stages and user guides are available with step-by-step instructions for the different reference managers.

Try the bulk PDF upload tool by navigating to the full text stage of your review and selecting "Bulk upload missing full texts".

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To find out more about the new bulk PDF upload tool, read this knowledge based article.

Enable/disable the RCT classifier tagging on existing reviews

For reviews being completed in the “Medical and health sciences” area, you can now enable the RCT classifier tagging functionality via the settings page.

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You can also update the type of review and area of research via the settings page.

Mark any study as a duplicate, including primary references




You can now mark any study as a duplicate using the “Duplicate” action, including those that the system has identified as a primary reference:

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Improved experience when uploading and managing full texts




We’ve made improvements to how you can upload and manage full texts during full text screening with a new upload screen. On the new screen you can easily:

  • Drag and drop or select to upload PDFs
  • Add a link to the full text
  • Remove full texts
  • View who uploaded the full text and when
  • Update which PDF is the primary full text

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Open your uploaded full texts from the full text screening list




To save you time when screening, once you have uploaded a full text, all members of the reviewing team will be able to see the file name or link on the screening list. From here, you can open them in one click.

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Export studies missing full text




To support your full text retrieval process you can now export which studies are missing full text. You can find this option via the Review Summary Page and clicking the 'Export' button.

For more information, check out this article.

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Drag and drop PDFs onto the full text screening list




Save time uploading PDFs during full text screening, by using the new drag and drop feature. You can now drag and drop directly onto the full text screening list.

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Improved experience when changing the number of reviewers required for data extraction




We've made changes to improve the experience when changing the number of reviewers required to complete data extraction.

Previously, if you updated your review settings so that only one reviewer is required to complete data extraction. Those studies that had two reviewers already assigned would require both reviewers to complete extraction before you could move onto consensus.

Now, if two reviewers are assigned to a study, all data will be preserved but only one reviewer will be required to complete data extraction before the study can progress to the consensus stage of data extraction.